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India’s record-high call drops have a solution in network extenders and ‘alarm’ apps

April 22, 2016 / by / 0 Comment
  • SumoMe

With India’s record of call drops on the rise, millions of irritated cell device users are turning to disruptive technologies like network extenders and “alarm” apps to ensure they continue to enjoy their fair share of uninterrupted connectivity. Another factor that makes the entire scenario problematic is that the distance or the remoteness of an area can no longer be blamed as the usual culprit of faulty transmission or choppy phone conversation. Poor connectivity, cheap cell phones, and a weak network infrastructure are the primary reasons behind call drops in India.

In an interview with the Times of India, RedMango Analytics co-founder Umang Shah elaborates on what happens when a phone user fails to send or receive a message or piece of data, or when ongoing communication with another party is rudely broken.

He says, “A call may drop when the phone or tower does not receive the radio signal with enough strength to hold the call. Or, the quality of the connection is poor, which means a lot of interference in the connection between the phone and the tower. Also, if the network fails due to various issues such as congestion or a failed handover between two towers or a faulty network hardware leads to call drops.”

RedMango Analytics’ new research is making waves in a call-drop-beleaguered India for zeroing in on the problems that have plagued the country’s cell-device-using communities. Twenty cities including Mumbai, Kolkata, and Jammu were scrutinized by the study. RedMango Analytics further intensified everyone’s alarm bells by pointing out that India’s 4.73 percent call-drop-rate is the highest in the world. Most other countries only rank a three percent rate. The Telecom Regulatory Authority of India (TRAI) ironically has prescribed that the “acceptable” rate of dropped calls should only stop at a low two percent rate.

While telecom authorities are scrambling to find a solution, one bold startup gives the power back to the users through an app that will warn them about the chances of experiencing a dropped call. As reported by Zee News, Optinno Mobitech’s smartbro app ultimately offers the smartphone users the choice of whether or not to continue with that particular call while they are in that particular area. Every time the app user opens their phone dialer, the smartbro app does a sweep of the immediate location and checks the factors that can heighten the risk of a call drop: the strength of the telecom network, the quality of the phone hardware, the current power of the battery level, the amount of RAM used, and the mobility of the user.

Preparing for a possible call drop is one thing; reducing it effectively to bring back connectivity that actually works is another. This is where the cellular network extender of 5BARz International comes in. This portable plug-and-play device can enhance weakening cell signals of 10 cell devices which are within a 4,000-feet radius. Travelers, executives, journalists, students, and other users find it easy to carry; without any bulky accessories or long cables, the network extenders can be tucked inside a bag ready for use. The device has proven so successful in powering up cell device signals in far-off towns, mountainous resorts, moving trains, and crowded buildings alike. With the cell device’s signal levels up to its maximum five bars, the threat of dropped calls diminishes or disappears.

Tier 1 cellular network operators in India have enlisted 5BARz International, through its subsidiary, 5BARz India, in their intensified campaign to improve connectivity issues and regain customer satisfaction  via the network extender. The tech leader’s recent equity investment of $1,100,000 will help accelerate their expansion into the country that has almost 1 billion cellphone subscribers. 5BARz International CEO Daniel Bland confirms his company’s commitment to the Indian telecom industry and its customers alike

“Our management team in India are focused on achieving rapid penetration into this marketplace. To date the cellular network operators for which our products have been tested and approved, and with whom we have established a position as ‘approved vendor’ represent 42 percent of that marketplace,” Bland says.

The total elimination of call drops in India will come through a concerted effort. Telecom providers will have to improve their facilities and the smaller cell phone manufacturers will have to stop compromising on quality. Until that day comes, though, the cell device users will have to address their drop-call predicament on their own, carrying solutions like the network extender and the smartbro app wherever they go.

 

ABOUT THE AUTHOR

A traveller by heart, tech enthusiast, believes that women and love can change the world, a mother above all